PRIVACY POLICY

Last Updated: 4 September 2026

Big Red Education Pvt. Ltd., doing business as Big Red Education (“Big Red Education,” “we,” “us,” or “our”), is committed to protecting the privacy and personal information of individuals who interact with our website, programmes, services, events, and other offerings.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information and the choices and rights available to you.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. Where consent is required by applicable law, we will obtain consent in the manner prescribed by law.

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us at info@bigrededucation.com.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies when you:

• Visit or interact with our website at https://www.bigrededucation.com/
• Register for or participate in our programmes, conferences, bootcamps, workshops, competitions, webinars, or other events
• Submit information through forms, applications, registrations, or other online platforms operated by us
• Contact us by email, telephone, WhatsApp, social media, or other communication channels
• Otherwise interact with Big Red Education in connection with our products, services, marketing, or events

For the purposes of this Policy:

“Website” means our website and any other website or digital property that links to this Privacy Policy.

“Services” means our programmes, events, educational offerings, website, communications, marketing activities, and related services.

2. INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register, apply, enquire, participate in an event or programme, communicate with us, or otherwise interact with our Services.

Depending on the nature of your interaction with us, this may include:

• Full name
• Email address
• Telephone/mobile number
• Residential or mailing address
• Date of birth or age
• School, grade, educational information, or other programme-related information
• Parent/guardian information where applicable
• Payment and transaction information
• Information submitted through applications, surveys, feedback forms, or event registrations
• Communications and correspondence with us
• Any other information you voluntarily provide

We only seek to collect information that is reasonably necessary for the relevant purpose.

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website pages visited
• Date and time of visits
• Referring websites or pages
• General usage and interaction information

We may use cookies and similar technologies to operate, secure, analyse, and improve our Website and user experience. Where required, we will obtain the necessary consent for non-essential cookies or similar technologies.

3. HOW WE USE YOUR INFORMATION

We may process personal information for purposes including:

Providing Our Services

• Processing registrations and applications
• Enrolling participants in programmes and events
• Delivering educational programmes and services
• Processing payments and maintaining transaction records
• Communicating programme-related information
• Providing customer and participant support

Communications

We may use your information to send:

• Registration and administrative communications
• Programme and event updates
• Important changes to our Services, terms, or policies
• Information necessary for participation in our programmes

Marketing and Promotional Communications

Where permitted by applicable law and based on your preferences or consent where required, we may send information about our programmes, events, educational opportunities, and related offerings.

You may opt out of promotional communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us at info@bigrededucation.com.

Opting out of marketing communications will not affect essential administrative or service-related communications.

Website Improvement and Analytics

We may use information to:

• Understand how users interact with our Website
• Analyse usage trends
• Improve our Website, programmes, and Services
• Measure the effectiveness of our communications and campaigns
• Detect and prevent fraudulent or unauthorised activity

Where reasonably possible, information used for analytics and reporting may be aggregated or anonymised.

Legal and Regulatory Compliance

We may process or disclose personal information where necessary to:

• Comply with applicable laws and regulations
• Respond to lawful governmental, regulatory, judicial, or law-enforcement requests
• Establish, exercise, or defend legal claims
• Prevent fraud, misuse, or unlawful activity
• Protect the rights, safety, and security of our users, participants, employees, or others

4. BASIS FOR PROCESSING PERSONAL INFORMATION

We process personal information in accordance with applicable law.

Depending on the circumstances, processing may be based on:

• Your consent
• Your request to receive or participate in our Services
• Performance of a contract or steps taken at your request
• Compliance with a legal obligation
• Other lawful grounds recognised under applicable law

Where we rely on consent, you may withdraw that consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

The Digital Personal Data Protection Act, 2023 provides for processing personal data on the basis of consent or certain legitimate uses and requires appropriate notice regarding the data and purpose of processing.

5. CHILDREN’S PERSONAL INFORMATION

Some of our programmes and Services are intended for students who may be under 18 years of age.

Where applicable law requires parental or guardian consent for processing a child’s personal information, we will seek verifiable consent from the parent or lawful guardian in the prescribed manner.

We will not knowingly undertake processing of children’s personal information that is prohibited by applicable law, including processing that is likely to cause a detrimental effect on the well-being of a child.

Where applicable, we will also comply with restrictions relating to tracking, behavioural monitoring, and targeted advertising directed at children.

Parents or lawful guardians who have questions about the personal information of a child may contact us using the details provided in this Privacy Policy.

The DPDP Act specifically provides for verifiable parental consent before processing a child’s personal data, subject to applicable exemptions and prescribed requirements.

6. WHEN WE SHARE PERSONAL INFORMATION

We do not sell personal information for monetary consideration.

We may share personal information where reasonably necessary for the purposes described in this Policy, including with:

Service Providers and Data Processors

We may engage trusted third-party providers to support our operations, such as providers of:

• Website hosting and technology services
• Payment processing
• Email and communication services
• Registration and event-management services
• Analytics and technical support
• Marketing and advertising services, where permitted
• Customer support and administrative services

Such providers may process personal information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.

Programme and Event Partners

Where necessary to deliver a particular programme, event, competition, or service, relevant information may be shared with programme partners, educational institutions, mentors, event partners, or other entities involved in delivering that offering, subject to applicable law and the relevant notice or consent.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, including in response to valid legal processes, governmental requests, court orders, or regulatory requirements.

Business Transfers

In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, personal information may be transferred to the relevant parties, subject to applicable law and appropriate safeguards.

7. INTERNATIONAL DATA TRANSFERS

Some of our service providers, technology providers, programme partners, or other third parties may process personal information outside India.

Where personal information is transferred outside India, we will take steps required under applicable law and implement appropriate contractual, organisational, or technical safeguards where required.

8. HOW LONG WE RETAIN PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our Services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

The applicable retention period may vary depending on:

• The nature and purpose of the information
• The nature of our relationship with you
• Legal, accounting, tax, or regulatory requirements
• Dispute-resolution or legal requirements
• Whether the information is required for ongoing Services

When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable legal and operational requirements.

9. HOW WE PROTECT YOUR INFORMATION

We maintain reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.

Depending on the circumstances, these measures may include access controls, secure systems, authentication mechanisms, data minimisation practices, and appropriate organisational safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

10. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

• Request access to personal information held about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information regarding the processing of your personal information
• Raise a grievance regarding our handling of your personal information
• Exercise any other rights available under applicable data-protection law

Requests may be submitted using the contact information provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

Where a request is subject to legal limitations or exceptions, we may be unable to fulfil it fully and will communicate the applicable reason where required.

11. MARKETING COMMUNICATIONS

If you have provided your contact information and have opted to receive promotional communications, we may contact you regarding our programmes, events, workshops, competitions, and other relevant offerings through channels such as:

• Email
• SMS
• Telephone
• WhatsApp
• Other permitted digital communication channels

You may withdraw your consent or opt out of promotional communications at any time.

To unsubscribe from marketing emails, use the unsubscribe option included in the relevant email or contact us at info@bigrededucation.com.

Please note that opting out of promotional communications does not prevent us from sending essential communications relating to registrations, payments, programmes, events, or other Services you have requested.

12. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use cookies and similar technologies to:

• Enable essential Website functionality
• Remember preferences
• Understand Website usage
• Improve Website performance
• Measure marketing and advertising effectiveness
• Provide relevant content, where permitted

You may be able to control cookies through your browser settings. Where required by applicable law, we will obtain consent before placing or using non-essential cookies or similar technologies.

13. THIRD-PARTY WEBSITES AND SERVICES

Our Website or communications may contain links to third-party websites, platforms, payment providers, social-media services, or other external services.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their respective privacy policies before providing personal information to them.

14. DO-NOT-TRACK SIGNALS

Some browsers and devices offer Do-Not-Track or similar privacy settings.

Because there is no universally accepted standard governing such signals across all technologies, our Website may not respond to every browser-based Do-Not-Track signal.

Where applicable law requires us to recognise a particular privacy signal or preference, we will comply with the applicable requirement.

15. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a personal-data breach that requires notification under applicable law, we will take the steps required by applicable law, including notifying affected individuals and/or the relevant authorities where required.

We will also take reasonable measures to contain, investigate, remediate, and prevent recurrence of the incident.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Our Services and business practices
• Applicable laws and regulations
• Data-processing practices
• Technology and security practices

The updated version will be published on our Website with a revised “Last Updated” date.

Where required by applicable law, we will provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

17. HOW TO CONTACT US

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us at:

Big Red Education Pvt. Ltd.
Email: info@bigrededucation.com

Postal Address:
Tower A, 606, Emaar Digital Greens, Golf Course Road, Gurugram, Haryana 122098, India

For privacy-related requests, please include sufficient information to help us identify your request and, where necessary, verify your identity.

18. REVIEW, UPDATE, OR DELETE YOUR INFORMATION

Subject to applicable law, you may request to review, correct, update, or delete personal information that we hold about you.

To make such a request, please contact us at: info@bigrededucation.com

We will process your request in accordance with applicable law and may request reasonable information necessary to verify your identity and protect against unauthorised requests.